Transcript audit

📞 CALL — OUTBOUND Tue Aug 4, 2026 at 3:34 PM ET From: (818) 287-7069 (770-404-8573) Duration: 1m 54s [0:02] Hi, thanks for calling. This is Ashley William. How can I help you? [0:06] Yes, Ms. Liam. This is Lori Klein with the crew, and I just noticed we missed a call from you, [0:10] and I was just calling back to see how I could assist you or answer any questions. [0:14] Oh, maybe one of my associates called you. You guys doing what services? [0:21] Sorry? [0:23] What services you are providing? [0:25] Home services. [0:26] Home services. Like cleaning services, handyman services. [0:32] Handyman. [0:34] I get it. Well, we guys calling all the customers just to confirm that. [0:39] If you are struggling to get the customer, like from your platform, if you are listed on Google, [0:47] if you are listed on Google, wherever is the platform you are using, we can help you to optimize it. [0:55] This is something that we can assist you. [0:58] Yep. [0:59] Okay. Well, I appreciate you calling and letting us know. [1:01] Right now, I do not have any, like, authority over that or ability to answer any of those questions, [1:08] but I will mark the call as something for the owner to look at whenever he gets back. [1:16] Definitely. [1:18] Okay. [1:19] Thank you. [1:20] What's your name? [1:21] My name is Lori. [1:22] Okay. [1:23] Lori, if you can change my number. [1:25] Please call me back. [1:27] Okay. [1:28] And save my name. [1:29] My name is Sarah. [1:32] And then whenever it's an owner to review, I just have to call me back, and I will guide him, whatever you think I need. [1:40] Okay. [1:41] Will do. [1:41] No problem. [1:42] Thank you, Sarah. [1:43] Thank you. [1:44] Bye-bye. [1:44] See you as well. [1:45] Bye. [1:45] Bye. [1:45] Bye. [1:45] Bye. [1:45] Bye. [1:45] Bye. [1:45] Bye. [1:45] Bye. [1:46] Bye.

📞 CALL — OUTBOUND Tue Aug 4, 2026 at 10:15 AM ET From: (678) 534-7490 (770-404-8573) Duration: 58 seconds [0:00] real estate. For Karen Spaulding, press 2. For Myrtle Henry, press 3. For Mark Spaulding, [0:09] press 0. For after-hours emergency, dial 855-559-5525. [0:42] Welcome to our voicemail system. You have reached the mailbox of 0-2. At the tone, [0:48] please record your message. When you have finished recording, press pound or simply hang up.

📞 VOICEMAIL — INBOUND Fri Jul 31, 2026 at 6:58 PM ET From: (479) 936-1070 (479-936-1070) Duration: 1m 04s [0:00] Yeah, this is Sherry Fountain. [0:02] I live in Sonoy at 210 Mulberry Drive, [0:06] and I'm just trying to get some information. [0:08] I'm having trouble with armadillos. [0:12] And I'm trying to see if your company can do a perimeter [0:16] of a deeply buried angled fence [0:19] so they can't climb in and dig under it. [0:24] So I just want to know if you do that [0:26] and get you to call me back when you can. [0:30] I have an Arkansas cell number, but now I live in Sonoy, Georgia. [0:35] It's Sherry Fountain, 479-936-1070. [0:44] Thank you.

📞 CALL — INBOUND Fri Jul 31, 2026 at 12:29 PM ET From: (203) 357-5034 (203-357-5034) Duration: 1m 24s [0:00] Thanks for calling a crew. This is Lori. How could I help you? [0:04] Hey, Lori. How are you? [0:05] I'm good. How are you doing, sir? [0:08] I am also good. Thanks for asking. Well, I am looking to speak with the owner. [0:12] He is not in today. Is there a message I could take for him? [0:17] So you can suggest me a good time when he's here? [0:21] Not sure. He works out of the office a lot, so he's in and out. [0:24] But it'd be best if I could leave a message for him. [0:29] Well, this call regards your current internet billing and phone lines. [0:36] I understand. [0:41] Anyone else who take care about your internet and phone lines? [0:46] No, sir. Not at the present. I'm the only one in the office today. [0:50] Okay. Have a nice day. Bye-bye. [0:54] All right. Bye-bye.

📞 CALL — OUTBOUND Fri Jul 31, 2026 at 11:24 AM ET From: (470) 865-5961 (770-404-8573) Duration: 24 seconds [0:06] message is Lori Kline calling for my crew trying to return a call that we missed. If you please [0:10] return the call if you need our assistance at 770-404-8573. Thank you so much and have a great day.

📞 CALL — INBOUND Thu Jul 30, 2026 at 2:49 PM ET From: (617) 831-3457 (617-831-3457) Duration: 3m 41s [0:01] Good afternoon. Thanks for calling the crew. This is Austin. [0:04] Hey, Austin. How are you doing today? [0:06] I'm doing very well. How are you? [0:08] I'm doing well. I'm an Atlanta-based Techstars-backed founder. [0:13] I was looking to see if I could get in contact with a member from Accru or potentially Red Wagon Ventures. [0:22] I have a software company that's Atlanta-based that kind of aligns with the mission statement. [0:29] I see you guys are one of the companies backed by the RWV fund, [0:36] and I was looking to see what the best outlet was to touch base with that fund or with that firm, rather. [0:46] Okay. You said this is a software firm, or are they trying to sell the software? [0:53] Yeah, we sell software. We do experience management. [0:57] And we essentially build micro-communities, and we are active in the Atlanta area. [1:05] We're backed by Techstars Atlanta as well. [1:08] So, yeah, we sell software, but we are mostly looking to partner for partnerships. [1:12] Okay. Well, I appreciate you for reaching out. It's highly unlikely that we're interested at this time, [1:20] but I'm happy to give you our email address. [1:22] If you'd like to send us an email, I'd be happy to forward it to the appropriate channels. [1:28] Okay. What is your email address? [1:30] It's contact at AccrueAtlanta.com. [1:38] AccrueAtlanta.com. What are some of the services you guys offer for homes? [1:44] I mean, we're a handyman company. [1:48] We do all sorts of minor home repairs. [1:51] I mean, have you, like, looked up the company at all? [1:56] Are you just cold calling? [1:57] Yeah. [1:58] No, no, no. I looked up you guys' company, and I found it from the RedWagonVentures.com page. [2:05] But, yeah, I looked up you guys' company. [2:07] One service we offer, we have, like, a map-based product, and we can essentially put a pin. [2:13] We get a lot of traffic to our map within Atlanta, the Atlanta area, so we could put a pin on the map, [2:19] and it would, like, generate leads, like, inbound leads for the business. [2:23] So that's just one of the ways we partner with local businesses in the Atlanta area. [2:28] So that's just, like, what I'm thinking on the top of my mind. [2:32] But I'll definitely send that email. [2:35] Yeah, yeah. Send us an email. [2:36] We can take a look, and if it's something that we're interested in, we'll have to reach out. [2:41] Okay. Thank you so much. [2:42] Are you – do you work sales or partnerships with the crew? [2:47] A little bit of everything, yep. [2:50] Okay. And your name is Austin, correct? [2:51] That's right. [2:53] All right. Thanks, Austin. I appreciate your time. [2:55] I'll definitely reach out. [2:56] Oh, great. Sounds great. Thank you. [2:58] Yes, sir. God bless. Take care. [2:59] Bye-bye.

📞 CALL — INBOUND Wed Jul 29, 2026 at 10:23 AM ET From: (240) 824-0470 (240-824-0470) Duration: 1m 10s [0:01] Good morning. Thanks for calling our crew. This is Lori. How can I help you? [0:05] This is Zoe. Well, can I talk to the owner for a while? [0:09] Sorry? [0:11] This is Zoe. Do you provide handyman service? [0:15] Yes, we are handyman service. Yes, ma'am. [0:19] Can I talk to the owner? [0:21] He is not in today. Can I take a message? [0:25] No. Thank you for your time. Have a good day. [0:28] All right. Thank you.