CSR Action Dashboard — Archive
Tickets that were archived. They stay out of every default view
(list, Kanban, KPI counts, detectors) but are preserved here for
reference. Click Unarchive to send one back to its previous
status.
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| Archived | Customer | Reason | Ticket type | Status when archived | HCP | |
|---|---|---|---|---|---|---|
| 14d ago | (678) 463-0349 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | No Action Needed | HCP ↗ | |
| 11d ago | 7343488494 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Robert | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Penny Timpleton | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (470) 627-0353 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (530) 830-0272 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Toni Moceri Feltman | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (321) 340-5855 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (404) 358-7200 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Waiting on us | HCP ↗ | |
| 11d ago | (404) 954-1807 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Opal Reed | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Crystal Brockington | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Richard Felder | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Kinsey Davis | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Brooke Simpson | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Jackie Ballinger | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Deirdre Hood | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (203) 843-0145 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Chris Casiano | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Chris Casiano | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (855) 529-4908 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Anon Cust 0158 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Bryan Auton | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Cristelle | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Priscilla Carr | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (346) 344-0257 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (706) 885-2823 | Inbound call, pipeline skipped posting a note. | Missed Call | New | HCP ↗ | |
| 11d ago | Richard Caldwell | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Richard Caldwell | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Richard Chad Caldwell | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Robert Nagy | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (404) 405-5918 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (478) 751-7911 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Anon Cust 0145 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (423) 903-0490 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (470) 423-9622 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Lorrie Klein | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Lorrie Klein | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Katie Shields | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Claire Conarro | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Shane Ross | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Charlie Cox | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (248) 619-6237 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (678) 818-6835 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (678) 818-6835 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (770) 764-2342 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (929) 491-1406 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Anon Cust 7965 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Edna Fields | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Jaclyn Zurawski | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Capital Pro Solutions | Unanswered text: "Hello, the invoice has been sent for payment you should receive it either today or tomorro…" | New | HCP ↗ | ||
| 11d ago | Customer 678-927-3082 | Unanswered text: "Material for this job has already been purchased." | New | HCP ↗ | ||
| 11d ago | 4042955704 | Unanswered text: "Removed 😂 from “Thank you!”" | New | HCP ↗ | ||
| 11d ago | Toni Moceri Feltman | Unanswered text: "shrine20260723-108-q70utd.png" | New | HCP ↗ | ||
| 11d ago | Chad Eikhoff | Unanswered text: "👍 to “ Ray K. from Acrew Home Professionals: Chad, I'm wrapping up for this morning. I have done all that this high humidity will allow me to do for today. I will put in the request for a return trip to address the doors we discussed and some additional touch ups on the back door. I did not want to disturb you during your work call so please reach back out to me if there are any questions or concerns. I will be in the area for a bit longer. Thank you ”" | New | HCP ↗ | ||
| 11d ago | Myong Johnston | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (478) 353-0842 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (623) 810-8989 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (470) 333-0554 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Santhosh Abraham | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (478) 374-1103 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (909) 284-9566 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (478) 374-1103 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (678) 818-6835 | Inbound call, pipeline skipped posting a note. | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (404) 423-1211 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Clay Melugin | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Darlene Conrad | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Darlene Conrad | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | 4047343047 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Stephen Kump | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Stephen Kump | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 409-9900 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 933-5585 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Steven Craig | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Clay Melugin | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Clay Melugin | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Cristelle | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Cristelle | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Santhosh Abraham | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (770) 896-7399 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (478) 751-7911 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 987-2398 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 219-8495 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Al Jackson | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (404) 989-2497 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Ruben Hemsing | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Ruben Hemsing | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Ellen Malow | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Clay Melugin | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (770) 940-0189 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (470) 338-3112 | Inbound call, pipeline skipped posting a note. | Missed Call | New | HCP ↗ | |
| 11d ago | Alfred | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Alfred | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 259-9009 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (770) 490-2960 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Edna Fields | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (619) 919-4439 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 723-2627 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (229) 724-8012 | Inbound call, pipeline skipped posting a note. | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 731-7716 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (301) 768-6876 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (770) 422-3116 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Mary Wilson | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (478) 751-7911 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (813) 405-2625 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Tiyawna Lilly | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (678) 818-6835 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (858) 630-5317 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | Darlene Conrad | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Capital Pro Solutions | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (678) 478-0156 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | Resolved | HCP ↗ | |
| 11d ago | (770) 718-7501 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 434-6758 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Alfred | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | William Segura | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Arlen Parks | Unanswered text: "Good morning, I'm looking over a few options and I'll have a decision on Monday. Thank you…" | Resolved | HCP ↗ | ||
| 11d ago | (262) 598-7163 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | Robert Kelly | Customer sent an attachment 📎 — no reply yet | New | HCP ↗ | ||
| 11d ago | (503) 432-1652 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 11d ago | (404) 271-3482 | Inbound call, no recording captured (likely voicemail or hang-up). | Missed Call | New | HCP ↗ | |
| 5d ago | Davis Webb | this is test 2 (from A S) | Other /todo | New | HCP ↗ | |
| 5d ago | Davis Webb | this is a test 4 (from A S) | Needs Estimate /todo | New | HCP ↗ | |
| 5d ago | Davis Webb | this is a test 5 (from A S) | Other /todo | New | HCP ↗ | |
| 5d ago | Davis Webb | this is a test final (from A S) | Needs Estimate /todo | New | HCP ↗ | |
| 5d ago | Davis Webb | test final (from A S) | Other /todo | New | HCP ↗ | |
| 4d ago | Davis Webb | testing (from A S) | Other /todo | Resolved | HCP ↗ | |
| 4d ago | Davis Webb | TEST again! (from A S) | Other /todo | New | HCP ↗ | |
| 4d ago | Davis Webb | test one more time.. (from A S) | Other /todo | New | HCP ↗ | |
| 4d ago | Davis Webb | final test (from A S) | Other /todo | New | HCP ↗ | |
| 4d ago | Davis Webb | finallll test (from A S) | Other /todo | Waiting on us | HCP ↗ | |
| 4d ago | Davis Webb | final foreal test (from A S) | Other /todo | New | HCP ↗ | |
| 1d ago | Davis Webb | test! (from A S) | Needs Estimate /todo | New | HCP ↗ | |
| 1d ago | Davis Webb | test! 2 (from A S) | Needs Estimate /todo | New | HCP ↗ | |
| 8h ago | Davis Webb | test | Needs Callback | New | HCP ↗ |
Showing 134 archived tickets