CSR Action Dashboard — Snoozed
Tickets someone put on hold — "customer said call back in two
weeks." Each keeps the status it had and comes back to the queue
on its own when the time passes. Wake now brings one back
immediately.
← Back to CSR dashboard
| Wakes | Customer | Reason | Ticket type | Status (held) | HCP | |
|---|---|---|---|---|---|---|
|
Aug 10 · 1:19 PM
in 5d
|
Tony Kepano | Job created Jun 29 | Needs Scheduling | Waiting on customer | HCP ↗ | |
|
Aug 10 · 1:19 PM
in 5d
|
Chris Casiano | Job created Jul 13 — 4700 GA-42, Ellenwood, GA 30294 | Needs Scheduling | Waiting on us | HCP ↗ | |
|
Aug 10 · 1:19 PM
in 5d
|
Sebastian | Job created Jul 17 — 45 Fairway Ridge Dr, Alpharetta, GA 30022 | Needs Scheduling | Waiting on us | HCP ↗ | |
|
Aug 10 · 1:19 PM
in 5d
|
Santhosh Abraham | Job created Jul 22 — 6015 Old Stone Mountain Rd, Stone Mountain, GA 30087 | Needs Scheduling | Waiting on us | HCP ↗ |
Showing 4 snoozed tickets