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42 open · updates automatically · tickets up to date as of 7:16 PM ET

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Open42 New39 Waiting on us1 Waiting on customer2 Resolved247 No Action Needed31 All320

Urgent

Normal

Waiting on customer

Resolved

247

Total open

All types 42 Other 28 Needs Scheduling 7 Needs Reply 4 Needs Estimate 2 Needs Callback 1

Created

Assignee

Mine

Due

	Ticket type	Customer	Age	Reason	Priority	Status	Assignee	Due	HCP
	Needs Scheduling	Gretta	13d ago	Job created Jul 22 — 20 Springlake Pl NW, Atlanta, GA 30318	Urgent	Waiting on customer	ALAustin Lashley	—	HCP ↗
Gretta Job created Jul 22 — 20 Springlake Pl NW, Atlanta, GA 30318 Notes · 2 KW Kathleen Williams · Aug 3 · 4:03 PM Have reached out to schedule KW Kathleen Williams · Aug 3 · 4:03 PM 3 part job Also save to the customer's HCP notes Event history Jul 30 · 1:41 PM detector created · new · detected by job_unscheduled Jul 31 · 10:03 AM operator created · assigned · assigned to [email protected] Aug 3 · 9:32 AM [email protected] new → waiting_customer Move to Type Due Hide until
	Needs Scheduling	Jacob Drake	12d ago	Job created Jul 23 — 105 Fern Vale, Peachtree City, GA 30269	Urgent	Waiting on us	ALAustin Lashley	—	HCP ↗
Jacob Drake Job created Jul 23 — 105 Fern Vale, Peachtree City, GA 30269 Notes · 1 KW Kathleen Williams · Aug 3 · 4:03 PM Waiting on procurement Also save to the customer's HCP notes Event history Jul 30 · 1:41 PM detector created · new · detected by job_unscheduled Jul 31 · 10:03 AM operator created · assigned · assigned to [email protected] Aug 3 · 9:32 AM [email protected] new → waiting_us Move to Type Due Hide until
	Other	Mary Stuart Iverson	1d ago	File a claim and reorder hinges	Urgent	New	ALAustin Lashley	Aug 4	HCP ↗
Mary Stuart Iverson File a claim and reorder hinges Notes Also save to the customer's HCP notes Event history Aug 3 · 11:33 AM detector created · new · created manually by [email protected] Aug 3 · 11:33 AM [email protected] created · assigned · assigned to [email protected] Aug 3 · 11:33 AM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Needs Scheduling	Cherie Peyton	7d ago	Job created Jul 28 — 4950 Canyon Lake Dr, College Park, GA 30349	Normal	New	ALAustin Lashley	—	HCP ↗
Cherie Peyton Job created Jul 28 — 4950 Canyon Lake Dr, College Park, GA 30349 Notes · 1 KW Kathleen Williams · Aug 3 · 4:01 PM Consult Also save to the customer's HCP notes Event history Jul 30 · 1:41 PM detector created · new · detected by job_unscheduled Jul 31 · 10:04 AM operator created · assigned · assigned to [email protected] Move to Type Due Hide until
	Needs Scheduling	Janet Watkins	7d ago	Job created Jul 28 — 4353 Whittington Way NW, Norcross, GA 30092	Normal	New	ALAustin Lashley	—	HCP ↗
Janet Watkins Job created Jul 28 — 4353 Whittington Way NW, Norcross, GA 30092 Notes · 1 KW Kathleen Williams · Aug 3 · 4:01 PM Consult Also save to the customer's HCP notes Event history Jul 30 · 1:53 PM detector created · new · detected by job_unscheduled Jul 31 · 10:05 AM operator created · assigned · assigned to [email protected] Move to Type Due Hide until
	Needs Scheduling	Julie Grant	7d ago	Job created Jul 28 — 4232 Deming Cir, Sandy Springs, GA 30342	Normal	New	ALAustin Lashley	—	HCP ↗
Julie Grant Job created Jul 28 — 4232 Deming Cir, Sandy Springs, GA 30342 Notes · 1 KW Kathleen Williams · Aug 3 · 4:02 PM Consult Also save to the customer's HCP notes Event history Jul 30 · 5:01 PM detector created · new · detected by job_unscheduled Jul 31 · 10:04 AM operator created · assigned · assigned to [email protected] Move to Type Due Hide until
	Needs Scheduling	Katrina Willis	5d ago	Job created Jul 30 — 525 Carondelett Cove SW, Atlanta, GA 30331	Normal	Waiting on customer	·	—	HCP ↗
Katrina Willis Job created Jul 30 — 525 Carondelett Cove SW, Atlanta, GA 30331 Notes Also save to the customer's HCP notes Event history Aug 1 · 7:41 AM detector created · new · detected by job_unscheduled Aug 3 · 9:33 AM [email protected] new → waiting_customer · targeted date 8/15 or 8/16 Move to Type Due Hide until
	Needs Scheduling	Ridley Gow	5d ago	Job created Jul 30 — 3391 Ridgewood Rd NW, Atlanta, GA 30327	Normal	New	·	—	HCP ↗
Ridley Gow Job created Jul 30 — 3391 Ridgewood Rd NW, Atlanta, GA 30327 Notes · 1 KW Kathleen Williams · Aug 3 · 4:02 PM Consult Also save to the customer's HCP notes Event history Aug 1 · 4:14 PM detector created · new · detected by job_unscheduled Move to Type Due Hide until
	Other /todo	Greg Hinton	5d ago	@Austin Lashley Schedule for consult (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Greg Hinton @Austin Lashley Schedule for consult (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Jul 30 · 4:18 PM detector created · new · detected by other Jul 30 · 4:18 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:29 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Other /todo	Rachel Cathy	4d ago	@Austin Lashley talk with @Brian Norman and call/respond to CX (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Rachel Cathy @Austin Lashley talk with @Brian Norman and call/respond to CX (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Jul 31 · 8:44 AM detector created · new · detected by other Jul 31 · 8:44 AM detector created · assigned · assigned to [email protected] Aug 3 · 4:31 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Needs Callback	Jackie Balenger	4d ago	CX needs update re: project status	Normal	New	BNBrian Norman	3d overdue	HCP ↗
Jackie Balenger CX needs update re: project status Notes Also save to the customer's HCP notes Event history Jul 31 · 9:26 AM detector created · new · created manually by [email protected] Jul 31 · 9:26 AM [email protected] created · assigned · assigned to [email protected] Jul 31 · 9:26 AM [email protected] created · due_date · due date set to 2026-07-31 Move to Type Due Hide until
	Other /todo	Tiyawna Lilly	4d ago	@Brian Norman CX needs response and return call (task created earlier) I paid $890 for repairs done to reroute the drain pipe and stop the leak on 7/23/26. If the wood and sheating do not need to be replaced, will the provided estimate decrease? (from Lorrie Klein)	Normal	New	BNBrian Norman	—	HCP ↗
Tiyawna Lilly @Brian Norman CX needs response and return call (task created earlier) I paid $890 for repairs done to reroute the drain pipe and stop the leak on 7/23/26. If the wood and sheating do not need to be replaced, will the provided estimate decrease? (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Jul 31 · 12:50 PM detector created · new · detected by other Jul 31 · 12:50 PM detector created · assigned · assigned to [email protected] Move to Type Due Hide until
	Other /todo	Jim Atkins	2d ago	@Austin Lashley @Brian Norman CX has Dr. appointment on Wednesday - inquired about scheduling - the team is tentatively set to be there Mon-Wed. Please call CX to clarify scheduling options. Thanks! (task created) (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Jim Atkins @Austin Lashley @Brian Norman CX has Dr. appointment on Wednesday - inquired about scheduling - the team is tentatively set to be there Mon-Wed. Please call CX to clarify scheduling options. Thanks! (task created) (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 2 · 8:10 AM detector created · new · detected by other Aug 2 · 8:10 AM detector created · assigned · assigned to [email protected] Aug 3 · 4:30 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Other /todo	Paula Reid	2d ago	@Austin Lashley Heads up - CX added scope to project scheduled for Tuesday. Please respond to CX regarding request. I have attached all photos send along with her note to the job. Thanks! (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Paula Reid @Austin Lashley Heads up - CX added scope to project scheduled for Tuesday. Please respond to CX regarding request. I have attached all photos send along with her note to the job. Thanks! (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 2 · 8:37 AM detector created · new · detected by other Aug 2 · 8:37 AM detector created · assigned · assigned to [email protected] Aug 3 · 4:38 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Other /todo	Sherry Fountain	1d ago	@Austin Lashley Call CX re: type of fencing or options to address her armadillo problem. (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Sherry Fountain @Austin Lashley Call CX re: type of fencing or options to address her armadillo problem. (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 9:15 AM detector created · new · detected by other Aug 3 · 9:15 AM detector created · assigned · assigned to [email protected] Aug 3 · 4:30 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Other /todo	Shanell Poindexter	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Shanell Poindexter @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 10:27 AM detector created · new · detected by other Aug 3 · 10:27 AM detector created · assigned · assigned to [email protected] Aug 3 · 4:36 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Douglas Wolfe	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Douglas Wolfe @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 1:23 PM detector created · new · detected by other Aug 3 · 1:23 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:36 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Peggy Devoney	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Peggy Devoney @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 2:45 PM detector created · new · detected by other Aug 3 · 2:45 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:36 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Jim Atkins	1d ago	@Brian Norman See CX agreement to source fan Dylan suggested - task created (from Lorrie Klein)	Normal	New	BNBrian Norman	—	HCP ↗
Jim Atkins @Brian Norman See CX agreement to source fan Dylan suggested - task created (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 3:03 PM detector created · new · detected by other Aug 3 · 3:03 PM detector created · assigned · assigned to [email protected] Move to Type Due Hide until
	Other /todo	Doug Miller	1d ago	@Austin Lashley update Estimate and send to CX (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Doug Miller @Austin Lashley update Estimate and send to CX (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 3:10 PM detector created · new · detected by other Aug 3 · 3:10 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:37 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Other /todo	Sherry Fountain	1d ago	@Austin Lashley Estimate reinstated - I called Critter Control of Peachtree City that Austin suggested . Tyler is coming out this Wednesday . I know where the armadillos are coming from, top of hill behind my house . I did find a fence from Home Depot , it is called Jusincity Animal Barrier Fence . I think there may be a way to put the fence on lower portion of my lot , and forget the perimeter . It would be less work and I think it is just hammered in , no digging . Just thought I would share. Oh , I do , maybe Austin may want to see what that fence looks like and get his opinion , sometime when he has a few minutes . (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 5	HCP ↗
Sherry Fountain @Austin Lashley Estimate reinstated - I called Critter Control of Peachtree City that Austin suggested . Tyler is coming out this Wednesday . I know where the armadillos are coming from, top of hill behind my house . I did find a fence from Home Depot , it is called Jusincity Animal Barrier Fence . I think there may be a way to put the fence on lower portion of my lot , and forget the perimeter . It would be less work and I think it is just hammered in , no digging . Just thought I would share. Oh , I do , maybe Austin may want to see what that fence looks like and get his opinion , sometime when he has a few minutes . (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 3:40 PM detector created · new · detected by other Aug 3 · 3:40 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:38 PM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Other /todo	Kimberly Kirby	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 5	HCP ↗
Kimberly Kirby @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 4:02 PM detector created · new · detected by other Aug 3 · 4:02 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:37 PM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Other /todo	Ami Mathur	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 5	HCP ↗
Ami Mathur @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 4:18 PM detector created · new · detected by other Aug 3 · 4:18 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:39 PM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Other /todo	Maggie Grund	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 5	HCP ↗
Maggie Grund @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 4:20 PM detector created · new · detected by other Aug 3 · 4:20 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:43 PM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Other /todo	Owen McKeon	1d ago	@Austin Lashley Respond to CX thanks! (from Lorrie Klein)	Normal	New	ALAustin Lashley	overdue today	HCP ↗
Owen McKeon @Austin Lashley Respond to CX thanks! (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 4:22 PM detector created · new · detected by other Aug 3 · 4:22 PM detector created · assigned · assigned to [email protected] Aug 3 · 4:44 PM [email protected] created · due_date · due date set to 2026-08-03 Move to Type Due Hide until
	Other /todo	Jon Moravec	1d ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	—	HCP ↗
Jon Moravec @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 3 · 4:47 PM detector created · new · detected by other Aug 3 · 4:47 PM detector created · assigned · assigned to [email protected] Move to Type Due Hide until
	Other /todo	Susan Ryles	10h ago	@Austin Lashley CX requested scope change to estimate - Hi Austin. This looks great! But, after a little more consideration, I think I'd like to wait on the stair project. Can you just update the estimate to reflect that? Then, I'll go ahead and sign. 😊 Thanks! Susan (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Susan Ryles @Austin Lashley CX requested scope change to estimate - Hi Austin. This looks great! But, after a little more consideration, I think I'd like to wait on the stair project. Can you just update the estimate to reflect that? Then, I'll go ahead and sign. 😊 Thanks! Susan (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 8:19 AM detector created · new · detected by other Aug 4 · 8:19 AM detector created · assigned · assigned to [email protected] Aug 4 · 8:25 AM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Greg Hinton	10h ago	@Austin Lashley Schedule job - CX approved estimate (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 6	HCP ↗
Greg Hinton @Austin Lashley Schedule job - CX approved estimate (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 8:22 AM detector created · new · detected by other Aug 4 · 8:22 AM detector created · assigned · assigned to [email protected] Aug 4 · 8:25 AM [email protected] created · due_date · due date set to 2026-08-06 Move to Type Due Hide until
	Other /todo	Samantha Serpe	10h ago	@Austin Lashley Estimate 1-3 BD (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 5	HCP ↗
Samantha Serpe @Austin Lashley Estimate 1-3 BD (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 8:25 AM detector created · new · detected by other Aug 4 · 8:25 AM detector created · assigned · assigned to [email protected] Aug 4 · 8:25 AM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Other /todo	Amy Downey - Thrive Farmers International	10h ago	@Brian Norman Schedule Thrive different day and follow up with CX - see note: Ok sounds good I am potentially on Jury Duty the entire week following, but I can hand your guys over to Valerie in my absence FYI We will be out of the building Aug 19 so please do not schedule anything that day Thank you, Brian (from Lorrie Klein)	Normal	New	BNBrian Norman	Aug 4	HCP ↗
Amy Downey - Thrive Farmers International @Brian Norman Schedule Thrive different day and follow up with CX - see note: Ok sounds good I am potentially on Jury Duty the entire week following, but I can hand your guys over to Valerie in my absence FYI We will be out of the building Aug 19 so please do not schedule anything that day Thank you, Brian (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 8:30 AM detector created · new · detected by other Aug 4 · 8:30 AM detector created · assigned · assigned to [email protected] Aug 4 · 8:31 AM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Hannah Westbrooks	9h ago	@Austin Lashley see customer notes for scope change for upcoming job - copied notes and one pic to job, thanks! (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Hannah Westbrooks @Austin Lashley see customer notes for scope change for upcoming job - copied notes and one pic to job, thanks! (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 10:06 AM detector created · new · detected by other Aug 4 · 10:06 AM detector created · assigned · assigned to [email protected] Aug 4 · 12:00 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Hannah Westbrooks	8h ago	@Austin Lashley Respond to CX - ? re: quote pricing for job (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Hannah Westbrooks @Austin Lashley Respond to CX - ? re: quote pricing for job (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 10:31 AM detector created · new · detected by other Aug 4 · 10:31 AM detector created · assigned · assigned to [email protected] Aug 4 · 12:00 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Needs Reply	9134446848	6h ago	Unanswered text “Good afternoon. This is Asef from IZIS Prairie Home Services. We got your number from Google. We need some help with a water leak in a bathroom upstairs which is causing ceiling damage in Clairmont Road, Atlanta, GA 30329. It needs to be inspected tomorrow preferrably in the morning. We also need some help with 2 electrical outlets and a light switch in the same home Do you think you can help us with that? Please call me back or shoot me a text.”	Normal	New	ALAustin Lashley	—	HCP ↗
9134446848 Unanswered text · full message “Good afternoon. This is Asef from IZIS Prairie Home Services. We got your number from Google. We need some help with a water leak in a bathroom upstairs which is causing ceiling damage in Clairmont Road, Atlanta, GA 30329. It needs to be inspected tomorrow preferrably in the morning. We also need some help with 2 electrical outlets and a light switch in the same home Do you think you can help us with that? Please call me back or shoot me a text.” Notes Also save to the customer's HCP notes Event history Aug 4 · 12:51 PM detector created · new · detected by message_needs_reply Aug 4 · 12:51 PM detector created · assigned · auto-assigned to [email protected] (automation rule) Aug 4 · 1:44 PM [email protected] created · assigned · assigned to [email protected] Move to Type Due Hide until
	Other /todo	Joan Arkins	5h ago	@Austin Lashley Please respond to CX - re: how to gift handyman pkg to her client (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Joan Arkins @Austin Lashley Please respond to CX - re: how to gift handyman pkg to her client (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 1:27 PM detector created · new · detected by other Aug 4 · 1:27 PM detector created · assigned · assigned to [email protected] Aug 4 · 2:05 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Needs Reply	Joan Arkins	5h ago	Unanswered text “Le gustó “Austin L. from Acrew Home Professionals: Of course! Our team is working that up for you now. Can you confirm [email protected] is the best email for you?””	Normal	New	ALAustin Lashley	—	HCP ↗
Joan Arkins Unanswered text · full message “Le gustó “Austin L. from Acrew Home Professionals: Of course! Our team is working that up for you now. Can you confirm [email protected] is the best email for you?”” Notes Also save to the customer's HCP notes Event history Aug 4 · 2:15 PM detector created · new · detected by message_needs_reply Aug 4 · 2:15 PM detector created · assigned · auto-assigned to [email protected] (automation rule) Aug 4 · 2:15 PM [email protected] created · assigned · assigned to [email protected] Move to Type Due Hide until
	Needs Reply	James Daniel	5h ago	Reply to email re: estimate	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
James Daniel Reply to email re: estimate Notes Also save to the customer's HCP notes Event history Aug 4 · 2:04 PM detector created · new · created manually by [email protected] Aug 4 · 2:04 PM detector created · assigned · auto-assigned to [email protected] (automation rule) Aug 4 · 2:04 PM [email protected] created · assigned · assigned to [email protected] Aug 4 · 2:04 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other	Paula Reid	5h ago	Send Invoice and Review link per Josiah's slack request, thanks!	Normal	New	ALAustin Lashley	Aug 4	HCP ↗
Paula Reid Send Invoice and Review link per Josiah's slack request, thanks! Notes Also save to the customer's HCP notes Event history Aug 4 · 2:13 PM detector created · new · created manually by [email protected] Aug 4 · 2:13 PM [email protected] created · assigned · assigned to [email protected] Aug 4 · 2:13 PM [email protected] created · due_date · due date set to 2026-08-04 Move to Type Due Hide until
	Other /todo	Jon Moravec	3h ago	@Austin Lashley see link CX sent - copied to estimate in notes (from Lorrie Klein)	Normal	New	ALAustin Lashley	Aug 5	HCP ↗
Jon Moravec @Austin Lashley see link CX sent - copied to estimate in notes (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 3:33 PM detector created · new · detected by other Aug 4 · 3:33 PM detector created · assigned · assigned to [email protected] Aug 4 · 3:37 PM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Needs Estimate	Sunny Kim	3h ago	Estimate 1-3BD	Normal	New	ALAustin Lashley	Aug 6	HCP ↗
Sunny Kim Estimate 1-3BD Notes Also save to the customer's HCP notes Event history Aug 4 · 4:09 PM detector created · new · created manually by [email protected] Aug 4 · 4:09 PM [email protected] created · assigned · assigned to [email protected] Aug 4 · 4:09 PM [email protected] created · due_date · due date set to 2026-08-06 Aug 4 · 4:11 PM [email protected] created · assigned · assigned to [email protected] Move to Type Due Hide until
	Needs Estimate	Hannah Tihey	3h ago	Estimate 1-3BD	Normal	New	ALAustin Lashley	Aug 6	HCP ↗
Hannah Tihey Estimate 1-3BD Notes Also save to the customer's HCP notes Event history Aug 4 · 4:10 PM detector created · new · created manually by [email protected] Aug 4 · 4:10 PM [email protected] created · assigned · assigned to [email protected] Aug 4 · 4:10 PM [email protected] created · due_date · due date set to 2026-08-06 Move to Type Due Hide until
	Other /todo	Lauren Hayes	2h ago	@Lorrie Klein Call CX 08/05 at 9:30am (from Lorrie Klein)	Normal	New	LKLorrie Klein	Aug 5	HCP ↗
Lauren Hayes @Lorrie Klein Call CX 08/05 at 9:30am (from Lorrie Klein) Notes Also save to the customer's HCP notes Event history Aug 4 · 5:06 PM detector created · new · detected by other Aug 4 · 5:06 PM detector created · assigned · assigned to [email protected] Aug 4 · 5:07 PM [email protected] created · due_date · due date set to 2026-08-05 Move to Type Due Hide until
	Needs Reply	Edna Fields	1h ago	Unanswered text “No question just trying to resolve a leaking problem.”	Normal	New	LKLorrie Klein	—	HCP ↗
Edna Fields Unanswered text · full message “No question just trying to resolve a leaking problem.” Notes Also save to the customer's HCP notes Event history Aug 4 · 5:38 PM detector created · new · detected by message_needs_reply Aug 4 · 5:38 PM detector created · assigned · auto-assigned to [email protected] (automation rule) Move to Type Due Hide until

Showing 42 action items · sorted urgent-first, oldest wait first

tickets up to date as of 7:16 PM ET